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1. Call the practice number
Day or night, you'll be put through to a member of our clinical  team.
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2. Tell us what's happening
We'll advise you and decide together whether your pet needs to be seen.
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3. Meet us at the practice
We'll meet you at the Old Docks Office, Sybil Way, Milford Haven SA73 3AA.
When to call straight away
If you're worried, call. These signs always need urgent advice:
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✅ Struggling to breathe or gums that look pale or blue
✅ Collapse, fitting or sudden weakness
✅ Heavy bleeding or serious injury, such as a road accident
✅ Eating something poisonous: chocolate, rat bait, medicines, antifreeze
✅ Straining to pass urine, especially male cats
✅ A swollen, hard belly with retching but nothing coming up
✅ Problems giving birth
OUT-OF-HOURS FEES
Consultation, closing to 10pm £205
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Consultation, after 10pm £265
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Registered clients only. Treatment is charged separately; we'll always discuss costs with you.
Not registered with us?
Our out-of-hours service is for registered clients. If you're registered elsewhere, please call your own practice for their emergency cover.Â
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While you're on your way
Bring any packaging
If your pet has eaten something, bring the packet or wrapper.
Don't give medicines
Human painkillers can be dangerous for pets. Ask us first.